Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Unfortunately as we are a small business we cannot guarantee timely delivery of untracked packages, we will do everything that we are able to to make sure you get your purchase but cannot unfortunately grant refunds/reshipments for untracked items that are lost in transit. If an item needs to arrive by a certain time or you are concerned about international shipping (as we are located in Canada), we urge you to choose a shipping option that provides a Tracking Number.
If you live in the Lower Mainland and would like to avoid paying for shipping by picking up an order from us you are more than welcome to, just use coupon code "LOCALPICKUP" and send us a message to setup a pickup time and location. If we don't hear from you within a few days we will unfortunately cancel your order, so please get in contact shortly after or before placing your order.
Jul 11, 2020
Super cute and well made. It arrived way sooner than I thought it would. I was surprised to see I had some bells in there! Will definitely buy from this shop again.
Jun 18, 2020
i was originally going to buy the lunch bag version of this that animal crossing gave during a raffle ticket contest but it was way overpriced from resellers and I did not think i would use it often. so i’m glad i came across this before i bought it as I would use it more. it's smaller than i thought but that was my fault as i didn’t read the description but i still would of bought it anyways. it’s nicely sewn together and the materials are study/thick where it can stand on its own with easy access with the button and elastic. I did some screen printing on my own before so I understand making the screen/printing process is not easy, but its flawless on the bag. thank you for the little bell gift as well! shipping was super quick! it actually arrived a week earlier than the estimated time. totally would recommend and buy again!